At AG Gadget Accessories, we understand that sometimes you may need to cancel an order.
Order Cancellation
You may request cancellation of an order before it has been processed or shipped. To request cancellation, contact our customer support team as soon as possible and provide your order number.
Orders Already Shipped
Once an order has been shipped, cancellation may no longer be possible. In such cases, you may need to follow our Refund and Return Policy.
Refund for Cancelled Orders
If an eligible order is successfully cancelled after payment has been received, the applicable refund will be processed using the original payment method, subject to payment provider processing times.
Non-Cancellable Orders
Orders that have already been delivered, used, or otherwise fall outside our cancellation conditions may not be eligible for cancellation and will be handled according to our return policy.
How to Request Cancellation
Please contact us with:
Order number
Customer name
Registered phone number or email
Reason for cancellation
Our team will review your request and confirm whether the order can be cancelled.